Managed Services
Specialist resources and technology to support modern work environments
Managed IT Services
In the previous years, organizations use the traditional “break and fix” model in managing their IT systems, applications, and technologies. This model makes it possible to fix and repair IT systems only when there is a problem. It comes with so many challenges, which include increased business downtimes and high operating costs.
However, with the advancement in technology and the digitalization of the globe, businesses that want to make profits, stay ahead, and streamline processes are employing managed IT services that offer numerous benefits. With Managed IT services, companies can ensure continuity, reduce downtime and improve scalability and cybersecurity. Read on to find out how managed IT services offered by DC Encompass can be of great benefit to your business.
What is Managed IT Services?
Managed IT services involve outsourcing key IT functions to a third–party firm known as Managed Service Provider(MSPs) that specialize in handling such responsibilities. These firms work with you on an agreed Service Level Agreement (SLA) to provide IT support services for some or all of your business system.
The SLA governs the relationship between your organization with a managed service provider. It states in detail services that need to be furnished, the depth of offer, and how to measure success at the end. The MSP is tasked with the responsibility of providing IT monitoring, reporting, and round–the–clock support to avoid downtime and ensure business continuity.
Common Managed IT Services
Some of the services provided by MSP include:
Data Backup
MSPs provide data backup services to secure business data in real–time. These services also protect data from uncertainties like floods, fire, or crash of software and cyber–attack.
Help Desk and IT Support
Managed service providers also offer help desk support 24 hours daily to clients. Through this service, you can gain access to an on–call IT expert who understands the problem in detail and provide a solution remotely or onsite.
Managed Network Security
MSPs also provide managed network security services to ensure that your network and systems are always in good condition. They use the next–generation firewalls system to prevent network failure and analyze system traffic.
Object Storage
Furthermore, most managed service providers offer object storage services. This allows organizations to store massive unstructured data such as media files, documents, and backups and increases scalability.
Systems Management:
Managed service firms provide system and network monitoring services. They ensure that systems, computers, servers, and applications function properly at all times to give room for business continuity. They also analyze business data in real–time and proactively solve issues before they cause downtime.
Cloud services
Managed IT firms also provide cloud services to help businesses store, process, and manage their data in the cloud. This helps to increase data security and promote business continuity.
Why choose our managed IT services?
Interested in a Managed Service Provider that offers comprehensive IT services customized to meet your business need? Then you should choose DC Encompass. At DC Encompass, we provide tailored–made services that scale your business and increases return on investment just in a short while. Here are so many reasons why companies choose our IT managed services.
Cost-effective
At DC Encompass, we provide cost–effective solutions that are customized to meet your business needs. We don’t just generalize all businesses. Instead, our team of technical experts take time to analyze your business and design a strategy that works. Unlike the in–house IT teams that come with frequent unexpected expenses capable of draining your budget, we have a neatly packed solution that can be paid annually or monthly basis. With our managed IT services, you have the peace of mind needed to focus on other money–making aspects of your business while we work on system monitoring, IT repairs, and maintenance.
Team of Experts
At DC Encompass, we are made up of experts with years of experience in various fields; our technicians are well trained with the right skill to monitor your business and ensure continuity. This way, you get to save a lot of cost on training in–house employees and hiring IT teams that may not be well experienced.
Increased Scalability and Flexibility
Every business owner understands that maintaining an on–premise IT team is quite tasking and expensive. However, at DC Encompass, we help you effectively scale your businesses to a greater height while saving a lot of money. We eliminate the cost of hiring and training in–house IT teams because we have experts that are skilled in the game. We also ensure business continuity at all times.
Minimized Downtime
Electrical disruptions, server failure, and computer malfunctions can cause downtime and disrupt business continuity.
However, with DC Encompass managed IT services, we can assure you of no downtime and increased productivity. We make use of strong, safe, and critical systems to reduce potential risks. Our team of technical experts understands that mitigating against downtime is a multi–faceted task; that is why we work with you to prevent downtime in the first place.
A Proactive Approach
At DC Encompass, we are pro–active in our approach. We understand that the cost of a server breakdown can dent the company budget, and a security breach could also run into millions. This is why we take a proactive approach in monitoring systems and resolving issues before they transform into full–fledged problems.
24/7/365 support
Furthermore, we use remote monitoring technology to keep an eye on your system day and night. With our continuous cloud monitoring devices, we get alerts on time and resolve problems before they impact your business growth.
Why Choose DC Encompass?
As the use of technology for collaboration and other purposes continues to grow in today’s digitalized world, leveraging the benefits that Managed Service Providers offer is one of the most effective ways to support your systems and infrastructures while enhancing data security. At DC Encompass, we work with you to create a strategy that works for your business. We also manage your network, systems, and servers to reduce downtime, increase productivity and ROI.
For more information on Managed IT Support Services, please call our professional team in Sydney