Managed IT Services & Solutions to Support Organisations

Specialist resources and technology to support modern work environments

Supporting your Business with Managed IT Solutions

In the previous years, organizations use the traditional break and fixmodel in managing their IT systems, applications, and technologies. This model makes it possible to fix and repair IT systems only when there is a problem. It comes with so many challenges, which include increased business downtimes and high operating costs.

However, with the advancement in technology and the digitalization of the globe, a business that wants to make profits, stay ahead, and streamline processes are employing managed IT services that offer numerous benefits. With Managed IT services, companies can ensure business continuity, reduce downtime and improve scalability and cybersecurity. Read on to find out how managed IT services offered by DC Encompass can be of great benefit to your business.

What is Managed IT Services?

Managed IT services involve outsourcing key IT functions to a thirdparty firm known as Managed Service Provider (MSPs) that specialize in handling such responsibilities for a business. These firms work with you on an agreed Service Level Agreement (SLA) to provide IT support services and solutions for some or all of your business system.

The SLA governs the relationship between your organization with a managed service provider. It states in detail services that need to be furnished, the depth of offer, and how to measure business success at the end. The MSP is tasked with the responsibility of providing IT monitoring, reporting, and roundtheclock support to avoid downtime and ensure business continuity.

Managed IT Services - MSP

Common Managed IT Services for a business

Some of the services provided by MSP include:

Data Backup

MSPs provide data backup services to secure business data in realtime. These services also protect data from uncertainties like floods, fire, or crash of software and cyberattack.

Help Desk and IT Support

Managed service providers also offer help desk support 24 hours daily to business clients. Through this service, you can gain access to an oncall IT expert who understands the problem in detail and provide a solution remotely or onsite.

Managed Network Security

MSPs also provide managed network security services to ensure that the business network and systems are always in good condition. They use the nextgeneration firewalls system to prevent network failure and analyze system traffic for its security.

Object Storage

Furthermore, most managed service providers offer object storage services. This allows organizations to store massive unstructured data such as media files, documents, and backups and increases scalability.

Systems Management

Managed service firms provide a business with system and network monitoring services. They ensure that systems, computers, servers, and applications function properly at all times to give room for business continuity. They also analyze business data in realtime and proactively solve issues before they cause downtime.

Cloud services

Managed IT firms also provide cloud services to help businesses store, process, and manage their data in the cloud. This helps to increase data security and promote business continuity.

Managed IT Service

Why choose our managed IT services?

Interested in a Managed Service Provider that offers comprehensive IT services customized to meet your business need? Then you should choose DC Encompass. At DC Encompass, we provide tailoredmade services that scale your business and increases return on investment just in a short while. Here are so many reasons why companies choose our managed IT solutions.


At DC Encompass, we provide costeffective solutions that are customized to meet your business needs. We don’t just generalize all businesses. Instead, our team of technical experts take time to analyze your business and design a strategy that works. Unlike the inhouse IT teams that come with frequent unexpected expenses capable of draining your budget, we have a neatly packed solution that can be paid annually or monthly basis. With our managed IT services, you have the peace of mind needed to focus on other moneymaking aspects of your business while we work on system monitoring, IT repairs, and maintenance.

Team of Experts

At DC Encompass, we are made up of experts in our head office in Sydney with years of experience in various fields; our technicians are well trained with the right skill to monitor your business and ensure continuity. This way, you get to save a lot of cost on training inhouse employees and hiring IT teams that may not be well experienced.

Increased Scalability and Flexibility

Every business owner understands that maintaining an onpremise IT team is quite tasking and expensive. However, at DC Encompass, we help you effectively scale your businesses to a greater height while saving a lot of money. We eliminate the cost of hiring and training inhouse IT teams because we have experts that are skilled in the game. We also ensure business continuity at all times.

Minimized Downtime

Electrical disruptions, server failure, and computer malfunctions can cause downtime and disrupt business continuity.
However, with DC Encompass managed IT services, we can assure you of no downtime and increased productivity. We make use of strong, safe, and critical systems to reduce potential risks. Our team of technical experts understands that mitigating against downtime is a multifaceted task; that is why we work with you to prevent downtime in the first place.

A Proactive Approach

At DC Encompass, we are proactive in our approach. We understand that the cost of a server breakdown can dent the company budget, and a security breach could also run into millions. This is why we take a proactive approach in monitoring systems and resolving issues before they transform into fullfledged problems.

24/7/365 support

Furthermore, we use remote monitoring technology to keep an eye on your system day and night. With our continuous cloud monitoring devices, we get alerts on time and resolve problems before they impact your business growth.

Why Choose DC Encompass?

As the use of technology for collaboration and other purposes continues to grow in today’s digitalized world, leveraging the benefits that Managed Service Providers offer is one of the most effective ways to support your systems and infrastructures while enhancing data security. At DC Encompass, we work with you to create a strategy that works for your business. We also manage your network, systems, and servers to reduce downtime, increase productivity and ROI.

For more information on Managed IT Support Services, contact us today

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